Last updated: 28.7.2026
Giant Global Trading (“we,” “us,” “our”), part of Giant Group, respects your privacy and is committed to protecting the personal data you share with us through our website, forms, and communication channels including WhatsApp. This Privacy Policy explains what we collect, why, and what rights you have.
1. Who We Are
Giant Global Trading is a trade and logistics company operating in freight forwarding, sourcing and procurement, and import/export trading. Registered address: Beirut Lebanon. Contact: info@giantglobaltrading.com.
2. Information We Collect
- Contact details you submit through our Request a Quote form: name, company name, email, phone number, WhatsApp number
- Shipment and business details: cargo type, volume, origin/destination, timelines, and any documents you upload
- Technical data automatically collected via cookies and analytics: IP address, browser type, device type, pages visited, time on site
- Communication records: messages exchanged with us via WhatsApp, email, or contact forms
- Marketing interaction data: if you engage with our Meta (Facebook/Instagram) ads, we may receive limited interaction data via the Meta Pixel
3. How We Use Your Information
- To respond to quote requests and provide freight, sourcing, and trading services
- To communicate with you about your shipment, contract, or inquiry
- To improve our website and services based on usage patterns
- To run and measure the performance of our marketing campaigns
- To comply with legal, customs, and regulatory obligations related to international trade
4. Legal Basis for Processing (EU/GDPR Visitors)
Where the General Data Protection Regulation (GDPR) applies, we process your data based on: your consent (e.g. submitting a form), the necessity to perform a contract (e.g. arranging your shipment), and our legitimate business interests (e.g. improving our services), balanced against your rights.
5. Cookies
Our website uses cookies for essential site functionality, analytics (Google Analytics 4), and advertising measurement (Meta Pixel). You can control or disable cookies through your browser settings; disabling some cookies may affect site functionality.
6. Sharing Your Information
- Freight carriers, customs brokers, and logistics partners necessary to fulfil your shipment
- Service providers who support our website and operations (hosting, CRM, analytics, WhatsApp Business)
- Giant Group affiliated companies, only where relevant to providing you services
- Government or customs authorities, where legally required for import/export compliance
We do not sell your personal data to third parties.
7. International Data Transfers
Because we operate worldwide your data may be transferred and processed outside your home country. Where required by law (such as GDPR), we take steps to ensure adequate safeguards are in place for such transfers.
8. Data Retention
We retain personal data only as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or customs record-keeping requirements, after which it is securely deleted or anonymized.
9. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal retention requirements
- Object to or restrict certain processing, including direct marketing
- Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at support@giantglobaltrading.com. Rights available to you may vary depending on your local jurisdiction.
10. Data Security
We apply reasonable technical and organizational measures (SSL encryption, restricted access, secure hosting) to protect your data. No system is completely secure, and we cannot guarantee absolute security of data transmitted online.
11. Children's Privacy
Our services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under 18.
12. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy questions or requests: info@giantglobaltrading.com | +961 3 143 809 | Beirut, Lebanon